The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003.)
If you contact us using the form on the website or by e-mail, the data you provide will be stored for six months in order to process the request and in the event of follow-up questions. We will not pass on this data without your consent.
We would like to point out that for the purpose of simplifying the shopping process and for later contract processing by the web shop operator, the IP-data of the context of cookies, as well as the name, address and credit card number of the buyer.
In addition, the following data is also stored by us for the purpose of processing the contract (name, address, telephone number and email address). The data you provide are required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot carry out or conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfil our tax obligations.
After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the tax retention period ( 7 years) has expired. The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal regulations § 96 Abs 3 TKG as well the Art 6 Abs 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the GDPR.
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser until you delete them. They enable us to recognize your browser the next time you visit. If you don’t want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.
Stand, April 2020